Hello, kindred spirit! We’re so delighted you’ve found a little (or perhaps a giant) piece of joy to bring into your home. At Donnawilson Shop, we believe the journey of a handmade treasure—from our studio to your sanctuary—should be as thoughtful and seamless as the craftsmanship itself. Whether it’s a cozy hand-knit blanket destined for nursery snuggles, a playful ceramic to spark conversation, or a bespoke creature waiting to become part of your family’s story, we handle each parcel with the same love and attention we pour into our designs.
✨ Our Shipping Philosophy
Just as our creations are designed to combat the mundane, our delivery process is built to be transparent, reliable, and considerate. We partner with trusted carriers who share our commitment to care, ensuring your thoughtfully crafted items arrive safely at your doorstep, wherever in the world you’re adding a touch of playful magic.
📦 Your Shipping Options
We offer two clear paths to get your treasures home, designed to suit your needs—whether you’re eagerly awaiting a gift or planning a special surprise.
- Standard Shipping (10–15 business days after dispatch)
For when you’re excited to welcome your new companion soon! We carefully pack your order and send it via our premium partners, DHL or FedEx. This tracked and insured option has a flat fee of $12.95. - Free Shipping (15–25 business days after dispatch)
A little patience brings its own reward! For orders over $50, we’re delighted to offer free worldwide shipping via EMS. This eco-conscious choice is a little slower but just as reliable, perfect for those not in a rush.
Please note: All orders are lovingly prepared and packed within 1–2 business days before dispatch. Delivery times are estimates and may vary slightly depending on your location. We currently ship globally, with the exception of a few remote regions and parts of Asia (please check at checkout).
🌍 A Global Community of Joy
From our home base in Severna Park, US, we send parcels to curious and creative hearts across the globe. Our mission is to fill homes with soulful objects, and distance is no barrier to sharing warmth and character.
đź’Ś Need to Make a Change?
We understand that sometimes a story needs a slight rewrite. If your treasure isn’t quite right, we accept returns within 15 days of you receiving it. Please contact our friendly team to start the process—we’re here to help ensure your home is filled only with what truly sparks joy.
đź”’ Simple & Secure Checkout
Paying for your new favorites is easy and safe. We accept Visa, MasterCard, JCB, and PayPal. Your transaction is securely processed, so you can focus on the fun part—imagining that new cushion or creature in its forever home.
Have Questions? We’re All Ears!
Your comfort and happiness are our priority. If you have any questions about delivery, your order, or need a special arrangement, our small, dedicated team is just an email away. Reach out to us at [email protected].
Our home address: 517 Retford Dr, Severna Park, US 21146
Thank you for letting us be a small part of making your world more colorful, cozy, and full of character. We can’t wait for your package of joy to arrive!
With warmth and creativity,
The Team at Donnawilson Shop